News | DIGITAL PROJECTION INTERNATIONAL ANNOUNCES MAJOR CUSTOMER SERVICE, MARKETING AND MANUFACTURING EXPANSION | Digital Projection International | Net-AV
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DIGITAL PROJECTION INTERNATIONAL ANNOUNCES MAJOR CUSTOMER SERVICE, MARKETING AND MANUFACTURING EXPANSION
Posted on Wednesday, September 3, 2008

ATLANTA, GA (September 3, 2008)Digital Projection International (DPI), an Emmy® Award-winning manufacturer of high-performance projection systems, announced it is making aggressive investments in both the Commercial A/V and Home Cinema markets with recent additions in personnel, manufacturing facilities and technology resources. Steady growth through a dynamic and diverse product line and exceptional customer service has always been a part of DPI’s strategy, and the recent investments demonstrate a natural realization of that philosophy.

From a personnel standpoint, DPI has added market-specific channel managers with Chuck Collins, Vice-President of Commercial A/V and George Walter, Vice-President of Home Cinema, assuming these new key roles. Each is responsible for focusing specifically on the client services, product offerings and channel management of their respective market. Chuck Collins can be reached at ccollins@digitalprojection.com and George Walter can be reached at gwalter@digitalprojection.com.

Further personnel additions/promotions include David Kile, New Field Service Engineer for the West Coast, Richard Hill, Southeast Market Development Manager, and Matt Moscato, Mid Atlantic Market Development Manager. Kile is working directly with DPI clients on product, demo and application support. Hill and Moscato are managing all of DPI's sales through the company’s extensive Commercial A/V, Home Cinema and Staging channels in their respective US regions. Enhancing the company’s service and operations teams are Pamela Self, recently appointed Operations Coordinator and Kenada Harris, recently hired as Mid-Atlantic Customer Service Representative. All of DPI’s newly appointed personnel strengthen the company’s client support abilities and each associate brings a depth of directly related experience to their roles.

Outside of North America, Digital Projection, Ltd. recently opened its DP Asia office, based in Singapore and operated by a team of respected display industry veterans led by Gordon Tay. The company also recently celebrated the opening of its 3rd office in China. Led by Bruce Xiong, DP China now has offices in Beijing, Shanghai and Guangzhou to serve its rapidly growing Chinese customer base.

On the manufacturing front, DP recently completed a major manufacturing plant expansion. Production, quality control and warehouse footprints were all expanded by more than 30% to accommodate the growth in worldwide demand for the company’s precision displays. In parallel with the factory expansion, DPI has also promoted new Production Engineers from within the Manchester, UK team, as well as recruited a new Production Engineer for it’s electronics design and manufacturing facility in Cambridge. These additions are having an immediate positive impact on production capacity and delivery times, enabling growth in all channels by way of increased product availability.

Recent customer service fortification is also occurring through technological advances at DPI. A newly-launched corporate website, www.digitalprojection.com, brings extensive product line specifications, support documentation and technology detail directly to the public. Key innovations include calculation and comparison tools that allow dealers and end users alike to select the exact precision display to suit their application. Internal information systems at DPI have also undergone significant evolution with the addition of new database reporting tools.

DPI’s commitment to providing world-class customer services along with the most innovative, reliable and highest performance projection displays is manifest by the continuing investments being made throughout the company.


About Digital Projection International

Founded in 1989, Digital Projection International (DPI) has been instrumental in the development and application of Digital Light Processing™ technology by Texas Instruments for projection systems. DPI introduced the world’s first 3-chip DLP® projector in 1997, and has since delivered expert system engineering and world-class customer services, thus maintaining its position as a digital imaging pioneer.

DPI’s groundbreaking projection research and development has garnered the admiration of industry professionals around the world. This has earned the company many awards, including two Emmy® Awards for Outstanding Achievement in Engineering Development by the Academy of Television Arts and Sciences. DPI remains the first and only projector manufacturer to win the coveted award.

Today, DPI manufactures and distributes an extensive line of ultra high-performance 3-chip and single-chip DLP® projection systems. These projectors are the reference standard for demanding applications such as large-venue, live-event staging, fortune 5000, education, medical and scientific research, command and control, digital cinema, commercial entertainment, worship and elite home cinema.

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